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Клаудио Фернандес-Араос - Выбор сильнейших. Как лидеру принимать главные решения о людях

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90

Annita Florou and Martin J. Conyon, Top Executive Dismissal, Ownership and Corporate Performance (The Wharton School, University of Pennsylvania, and London Business School, February 2002), revised.

91

Rachel M. Hayes, Paul Oyer, and Scott Schaefer, “Co-Worker Complementarity and the Stability of Top Management Teams,” research paper no. 1846 (R) (Stanford Graduate School of Business, January 2005).

92

McKinsey & Co., Egon Zehnder International Talent Management Survey, 2004.

93

Jack Welch with Suzy Welch, Winning (HarperCollins, 2005), p. 65.

94

Jeffrey Pfeffer and Robert I. Sutton, Hard Facts, Dangerous Half-Truths and Total Nonsense (Harvard Business School Press, 2006), p. 191.

95

Michael Y. Yoshino and Karin-Isabel Knoop, “Argentina’s YPF Sociedad Anónima,” Cases A to E (Harvard Business School Publishing, 1995, 1998, 1999).

96

“The Toughest Jobs in Business,” Fortune, February 20, 2006: 54.

97

Noam Wasserman, Bharat Anand, and Nitin Nohria, “When Does Leadership Matter? The Contingent Opportunities View of CEO Leadership,” working paper no. 01–063 (Harvard Business School, 2001).

98

Private conversation with Jack Welch, Boston, February 2006.

99

Boris Groysberg, Andrew N. McLean, and Nitin Nohria, “Are Leaders Portable?” Harvard Business Review, May 2006: 92.

100

David A. Light, “Who Goes, Who Stays?” Harvard Business Review, January 2001: 35–44.

101

Michael Beer and Nitin Nohria, Breaking the Code of Change (Harvard Business School Press, 2000).

102

Marc Gerstein and Heather Reisman, “Strategic Selection: Matching Executives to Business Conditions,” from The Art of Managing Human Resources, edited by Edgar H. Schein, Sloan Management Review 24(2), winter 1983.

103

Charles O’Reilly, David F. Caldwell, and Jennifer A. Chatman, How Leadership Matters: The Effects of Leadership Alignment on Strategic Execution (Stanford University, Santa Clara University, and the University of California, June 2005).

104

Neal Schmitt and Walter C. Borman and Associates, Personnel Selection in Organizations (Jossey-Bass, 1993), Chapter 14.

105

Jim Collins, Good to Great (HarperCollins, 2001), p. 41.

106

Kathleen A. Farrell (University of Nebraska) and David A. Whidbee (Washington State University), “The Impact of Firm Performance Expectations on CEO Turnover and Replacement Decisions” (May 2003). JAE Boston Conference, October 2002. Available at SSRN: http://ssrn.com/abstract=318968.

107

Rakesh Khurana and Nitin Nohria, “The Performance Consequences of CEO Turnover” (March 15, 2000). Available at SSRN (http://ssrn.com/abstract=219129) or DOI (10.2139/ssrn. 219129).

108

Noam Wasserman, “Founder-CEO Succession and the Paradox of Entrepreneurial Success,” Organization Science 14(2), March – April 2003: 149–172 (лауреат Мемориальной премии имени Аага Соренсена 2003 г. за исследования в области социологии)

109

George S. Day and Paul J.H. Schoemaker, Peripheral Vision: Detecting the Weak Signals That Will Make or Break Our Company (Harvard Business School Press, 2006), pp. 22–23.

110

David Maister, “Strategy and the Fat Smoker” (this article can be accessed at David Maister’s web site: http://davidmaister.com).

111

Keith Epstein, “Crisis Mentality,” Stanford Social Innovation Review 4(1), spring 2006.

112

Jack Welch and Suzy Welch, Winning (HarperCollins, 2005), pp. 72–73.

113

Jack Welch and Suzy Welch, Winning (HarperCollins, 2005), p. 35.

114

Frederick F. Reichheld, Loyalty Rules: How Today’s Leaders Build Lasting Relationships (Bain & Company, 2001), p. 7.

115

Frederick F. Reichheld, ed. The Quest for Loyalty: Creating Value through Partnership (Boston: Harvard Business School Press, 1990), Part II, Chapter 3, pp. 67–72.

116

James M. Kouzes and Barry Z. Posner, The Leadership Challenge, 3rd ed. (Jossey-Bass, 2002), p. 25.

117

John T. Horn, Dan P. Lovallo, and S. Patrick Viguerie, “Learning to Let Go: Making Better Exit Decisions,” The McKinsey Quarterly 2, 2006: 64–75.

118

THE FOCUS online (http://www.ezifocus.com/content/thefocus/issue/article.php/article/54300471), vol. X/l, 2006. Keynote topic by Jim Collins: “Filling the Seats: How People Decisions Help Build a Great Company.”

119

Frank L. Schmidt and John E. Hunter, “The Validity and Utility of Selection Methods in Personnel Psychology: Practical and Theoretical Implications of 85 Years of Research Findings,” Psychological Bulletin 124(2), 1998: 262–274.

120

Boris Groysberg, Andrew N. McLean, and Nitin Nohria, “Are Leaders Portable?” Harvard Business Review, May 2006: 92–100.

121

Neil Anderson and Vivian Shackleton, Successful Selection Interviewing (Blackwell Publishers, 1993), p. 30.

122

Критерий совестливость обладает крайне низким коэффициентом валидности (около 0,20). Чтобы разобраться с последствиями подобного низкого уровня, следует возвести уровень коэффициента в квадрат, чтобы определить процент отклонения результативности, который объясняется этим критерием. Возводя в квадрат 0,20, мы получаем 0,04, что означает, что лишь около 4 % разницы результативности работы может быть объяснено этим критерием. Иными словами, он обладает крайне ограниченной полезностью.

123

Этот пример детально обсуждается автором Annie Murphy Paul в The Cult of Personality (Free Press/Simon & Schuster, 2004).

124

Daniel Goleman, Emotional Intelligence: Why It Can Matter More Than IQ (Bantam Books, October 1995).

125

David C. McClelland, “Testing for Competence Rather Than for ‘Intelligence’,” American Psychologist, January 1973.

126

Richard E. Boyatzis, The Competent Manager: A Model for Effective Performance (New York: John Wiley & Sons, 1982).

127

Lyle M. Spencer, Jr. and Signe M. Spencer, Competence at Work (New York: John Wiley & Sons, 1993).

128

Cary Cherniss and Daniel Goleman, The Emotionally Intelligent Workplace: How to Select for, Measure, and Improve Emotional Intelligence in Individuals, Groups and Organizations (Jossey-Bass, 2001), pp. 182–206.

129

The CREIO web site (http://www.eiconsortium.org/) Сайт приводит широкий список источников, которые подтверждают данную мысль, наряду с описанием подхода «Эмоциональные компетенции» и возможностью скачать несколько относящихся к теме докладов и работ.

130

Richard E. Boyatzis, Elizabeth D. Stubbs, and Scott N. Taylor, “Learning Cognitive and Emotional Intelligence Competencies through Graduate Management Education” (Case Western Reserve University, Academy of Management Learning and Education, 2002), vol. 1, no. 2, pp. 150–162.

131

Richard E. Boyatzis, “Competencies Can Be Developed, But Not in the Way We Thought,” HEC Journal, Capability volume 2(2), 1996.

132

Daniel Goleman, Richard Boyatzis, and Annie McKee, Primal Leadership: Realizing the Power of Emotional Intelligence (Harvard Business School Press, 2002), pp. 111–112.

133

David C. McClelland and David H. Burnham, “Power Is the Great Motivator,” Harvard Business Review, January 2003: 117–126.

134

См., например, Gretchen M. Spreizer, Morgan W. McCall, Jr., and Joan D. Mahoney, “Early Identification of International Executive Potential,” Journal of Applied Psychology 82(1), 1997: 6–29.

135

Jack Welch and Suzy Welch, Winning (HarperCollins, 2005), p. 83.

136

Интернет-издание корпоративного журнала THE FOCUS online (http://www.ezifocus.com/content/thefocus/issue/article.php/article/54300471), vol. X/l, 2006. Авторская тема номера – Jim Collins: “Filling the Seats: How People Decisions Help Build a Great Company.”

137

Boris Groysberg, Ashish Nanda, and Nitin Nohria, “The Risky Business of Hiring Stars,” Harvard Business Review, May 2004: 92–100.

138

R. Meredith Belbin, Management Teams (Butterworth Heinemann, 1996), pp. 9–18.

139

Boris Groysberg, Jeffrey T. Polzer, and Hillary Anger Elfenbein, “Too Many Cooks Spoil the Broth: How Too Many High Status Individuals Decrease Group Effectiveness,” Harvard Business School Working Paper Series No. 06–002, 2005.

140

Boris Groysberg, Andrew N. McLean, and Nitin Nohria, “Are Leaders Portable?” Harvard Business Review, May 2006: 93–100.

141

Более детально я обсуждаю процесс подтверждения ключевых компетенций при проведении поиска в своей статье “Hiring Without Firing” in the July – August 1999 issue of Harvard Business Review, pp. 109–120.

142

История Кеплера описана у Gerd Gigerenzer and Peter M. Todd, Simple Heuristics That Make Us Smart (Oxford University Press, 2000). См. главу “From Pride and Prejudice to Persuasion,” p. 287.

143

Valerie I. Sessa, and Jodi J. Taylor, The Executive Selection: Strategies for Success (Center for Creative Leadership, Jossey-Bass/Wiley, 2000), p. 65.

144

“The War for Talent,” The McKinsey Quarterly 3, 1998: 47.

145

В этом нет нашего эгоистического интереса: наш гонорар не зависит от того, будет ли финально назначенный кандидат внешним или внутренним.

146

“The Performance Impact of New CEOs,” MIT Sloan Management Review, winter 2001, p. 14.

147

“The Performance Impact of New CEOs,” MIT Sloan Management Review, winter 2001, p. 14.

148

“Leadership and Change,” Knowledge Wharton, March 23 – April 5, 2006.

149

Эта история взята из выкладки в Википедию Роберта Айгера, к которой я обратился в августе 2006 г.

150

Valerie I. Sessa and Jodi J. Taylor, The Executive Selection: Strategies for Success (Center for Creative Leadership, Jossey-Bass, 2000), pp. 73–74.

151

Barry Jaruzelski, Ken Dehoff, and Rakesh Bordia, “Money Isn’t Everything,” Booz Allen Hamilton Inc, Resilience Report, 2005: 3.

152

Alexander Kandybin and Martin Kihn, “Raising Your Return on Innovation Investment,” Strategy + Business, May 11, 2004, 35.

153

Henry Chesbrough, Open Innovation: The New Imperative for Creating and Profiting from Technology (Harvard Business School Press, 2003).

154

Keld Laursen and Ammon Salter, “Open for Innovation: The Role of Openness in Explaining Innovation Performance among UK Manufacturing Firms,” Strategic Management Journal 27(2), 2006, 131–150.

155

John S. Hammond, Ralph L. Keeney, and Howard Raiffa, Smart Choices: A Practical Guide to Making Better Decisions (Harvard Business School Press, 1999), p. 47.

156

Rakesh Khurana, “Finding the Right CEO: Why Boards Often Make Poor Choices,” MIT Sloan Management Review, fall 2001.

157

Gerd Gigerenzer and Peter M. Todd, Simple Heuristics That Make Us Smart (Oxford University Press, 2000). См. главу “From Pride and Prejudice to Persuasion,” pp. 287–308.

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